Publications
Workforce Configuration in Charity Settings: A Forward-looking Approach
with Chao Wu and Joline Uichanco
Manufacturing & Service Operations Management (2024)
Keywords: Workforce management; volunteer labor scheduling; optimization
Method: optimization.
Finalist for the INFORMS 2024 Service Science Best Cluster Paper Award.​
with Donald Jenkins, Foad Mahdavid Pajouh, and Paul Kirshen
Production and Operations Management (2024)
Keywords: Climate change; coastal flooding; decision-making under risk; mitigation.
Method: network optimization.
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Improving the Quality of In-kind Donations: A Field Experiment
with Sindy De La Torre Pacheco and Chao Wu
Manufacturing & Service Operations Management (2023)
Keywords: In-kind donation; behavioral interventions; social norm.
Method: field experiment.​
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Does Better Governance Relax the Efficiency Squeeze Experienced by Non-profit Organizations?
with Iman Parsa and Charles Corbett
Production and Operations Management (2022)
Keywords: Nonprofits; social services charities; program spending ratio; governance quality.
Method: econometrics.
Finalist, 2019 POMS College of HOCM Best Paper Award
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Pre-Positioning and Local-Purchasing for Emergency Operations Under Budget and Supply Uncertainty
The Facts on the Ground: Evaluating Humanitarian Fleet Management Policies Using Simulation
with Liyi Gu and Ilya Ryzhov
European Journal of Operational Research (2021)
Keywords: Humanitarian logistics; Resource allocation; Fleet management;
Method: simulation modeling.
Finalist, 2019 POMS College of HOCM Best Paper Award
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An Approach for Managing Operating Assets for Humanitarian Development Programs
with Milad Keshvari Fard and Felix Papier
Production and Operations Management (2019)
Keywords: Asset procurement; fleet management; humanitarian development programs; simultaneous allocation optimization.
Method: stochastic dynamic programming
Winner, 2017 POMS HOCM Best Paper Award
The Role of Media Exposure on Coordination in the Humanitarian Setting
Evaluating Information Diffusion Speed and its Determinants in Social Media Networks during Humanitarian Crises
with Eunae Yoo, William Rand, and Elliot Rabinovich
Journal of Operations Management (2016)
Keywords: Humanitarian operations; social media; information diffusion theory.
Method: econometrics.
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