Publications

Workforce Configuration in Charity Settings: A Forward-looking Approach

with Chao Wu and Joline Uichanco
Manufacturing & Service Operations Management (2024)

Keywords: Workforce management; volunteer labor scheduling; optimization

Method: optimization.

Finalist for the INFORMS 2024 Service Science Best Cluster Paper Award.

Does Volunteering Crowd Out Donations? Evidence from Online Experiments

with Chao Wu
Manufacturing & Service Operations Management (2024)

Keywords: Charitable giving, volunteering, lab experiment, self-selection effect.

Method: lab experiments.

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Which Is More Rewarding in Managing Sea Level Rise and Hurricane Storm Surge Flooding: Mitigation or Response?

with Donald Jenkins, Foad Mahdavid Pajouh, and Paul Kirshen
Production and Operations Management (2024)

Keywords: Climate change; coastal flooding; decision-making under risk; mitigation.

Method: network optimization.

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Improving the Quality of In-kind Donations: A Field Experiment

with Sindy De La Torre Pacheco and Chao Wu
Manufacturing & Service Operations Management (2023)
Keywords: In-kind donation; behavioral interventions; social norm.

Method: field experiment.

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Does Better Governance Relax the Efficiency Squeeze Experienced by Non-profit Organizations?

with Iman Parsa and Charles Corbett
Production and Operations Management (2022)
Keywords: Nonprofits; social services charities; program spending ratio; governance quality.

Method: econometrics.
Finalist, 2019 POMS College of HOCM Best Paper Award

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Pre-Positioning and Local-Purchasing for Emergency Operations Under Budget and Supply Uncertainty

with Jeannette Song and Scott Webster
Manufacturing & Service Operations Management (2022)
Keywords: Emergency relief operations; supply management policies; pre-position stock; reactive stock.

Method: modeling.
Finalist, 2018 & 2019 POMS HOCM Best Paper Award

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The Facts on the Ground: Evaluating Humanitarian Fleet Management Policies Using Simulation

with Liyi Gu and Ilya Ryzhov
European Journal of Operational Research (2021)
Keywords: Humanitarian logistics; Resource allocation; Fleet management;

Method: simulation modeling.
Finalist, 2019 POMS College of HOCM Best Paper Award

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An Approach for Managing Operating Assets for Humanitarian Development Programs

with Milad Keshvari Fard and Felix Papier
Production and Operations Management (2019)
Keywords: Asset procurement; fleet management; humanitarian development programs; simultaneous allocation optimization.

Method: stochastic dynamic programming
Winner, 2017 POMS HOCM Best Paper Award

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The Role of Media Exposure on Coordination in the Humanitarian Setting

with Hongmin Li, Scott Webster, and Luk Van Wassenhove
Production and Operations Management (2017)
Keywords: Humanitarian logistics; horizontal coordination; media exposure.

Method: econometrics and modeling.
Runner-up, 2015 POMS College of HOCM Best Paper Award
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Evaluating Information Diffusion Speed and its Determinants in Social Media Networks during Humanitarian Crises

with Eunae Yoo, William Rand, and Elliot Rabinovich
Journal of Operations Management (2016)
Keywords: Humanitarian operations; social media; information diffusion theory.

Method: econometrics.

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Fleet Management Policies for Humanitarian Organizations: Beyond the Utilization-Residual Value Trade-off

with Luk Van Wassenhove
Journal of Operations Management (2016)
Keywords: Fleet management; humanitarian development programs; trade-off.

Method: econometrics.

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Vehicle Procurement Policy for Humanitarian Development Programs

with Andrea Masini, Andreas Robotis, and Luk Van Wassenhove
Production and Operations Management (2014)
Keywords: Fleet management; humanitarian logistics; development programs; procurement.

Method: econometrics and modeling.

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