A line of my research focuses on humanitarian and non-profit supply chains, with a particular aim to address the persistent challenge of demand–capacity alignment in social impact contexts. In these settings, aligning supply with demand is especially difficult due to factors such as inconsistent volunteer participation, fluctuating donations, competition for media visibility, environmental tensions, and decentralized decision-making. These supply chains exhibit high volatility—marked by budgetary uncertainty, unpredictable supply and demand, and labor shortages—challenges that increasingly mirror those in today’s global business environment.

More specifically, my research focuses on two critical sources of demand–capacity mismatch: (i) aligning delivery capacity with uncertain and geographically dispersed needs in the last-mile logistics of humanitarian operations, and (ii) stabilizing resource availability through improved coordination between donors and humanitarian agencies.